How can we help you?

We specialize in four core services: JTL Shop & Shopware development (themes, plugins, migrations), JTL Wawi management (ERP setup and integrations), Google Ads & Merchant Center management, and Laravel development (SaaS platforms, APIs, custom web applications).

Our head office is in Skardu, Gilgit Baltistan, Pakistan. However, we serve clients worldwide remotely, with a primary focus on Germany, Austria, Netherlands, and the USA.

We were founded in 2020 and have grown to serve 500+ clients across 30+ countries. Our team has over 5 years of hands-on experience in JTL, Shopware, Laravel, and Google Ads.

Yes, absolutely. We work with clients worldwide. All communication happens remotely via email, video calls (Zoom/Google Meet), and project management tools. We support English, German, and Dutch.

While our office is in Pakistan and international visits are welcome, most of our work is done remotely. We are happy to arrange video calls at times that suit your timezone.

Yes. We support Shopware 5 for maintenance and bug fixes, but we recommend and specialize in Shopware 6 for new projects and migrations due to its modern architecture and long-term support.

Absolutely. Custom plugin development is one of our core specialties. We build plugins for both JTL Shop and JTL Wawi following best practices with clean, maintainable, and well-documented code.

We integrate JTL Wawi with all major marketplaces including Amazon, eBay, Kaufland, Otto, and many more. If you need integration with a specific platform, contact us — as long as they have an API, we can connect it.

All of them: Search Ads, Shopping Ads, Display Ads, YouTube Ads, Performance Max, and Remarketing campaigns. We also handle complete Merchant Center setup and feed optimization.

Yes. SaaS development is one of our core specialties. We build complete SaaS platforms with multi-tenancy, subscription billing (Stripe / Paddle), team management, role-based permissions, and admin dashboards.

Absolutely. We build production-ready REST and GraphQL APIs with proper authentication (Sanctum, Passport, JWT), rate limiting, versioning, and comprehensive OpenAPI documentation.

We work with Laravel 10 and 11 for new projects, and support existing applications on Laravel 8 and 9. We recommend the latest LTS version for new builds to ensure long-term support.

Costs vary by project. Simple plugins start at €499, complete SaaS platforms start at €4,990, and Google Ads management starts at €299/month. Enterprise projects are custom-quoted. All prices exclude any ad spend or third-party costs.

We prefer fixed pricing to give you full budget clarity. After discovery, we send a fixed-price proposal with defined deliverables. Hourly consulting is also available for smaller tasks or ongoing maintenance.

We accept bank transfers (SEPA), credit cards (Visa, Mastercard, Amex), PayPal, and Stripe. For international clients, we can also accept Wise transfers and cryptocurrency in some cases.

Yes, we typically require 30-50% upfront to start the project, with the remainder paid upon delivery. For larger projects, we can arrange milestone-based payments. Enterprise clients can request custom payment terms.

No. Our proposals include everything: development, testing, deployment, and initial support. Any additional costs (like hosting, domain, or third-party services) are always disclosed upfront and separately.

Timelines vary by project complexity. Simple plugins take 2-3 weeks, medium projects take 4-6 weeks, and enterprise projects usually take 8-12 weeks. We provide a detailed timeline in the proposal after our initial consultation.

Our 5-step process: (1) Discovery call to understand needs, (2) Detailed proposal within 48 hours, (3) Agile development with weekly updates and staging access, (4) Rigorous testing and QA, (5) Deployment with post-launch support.

Yes, minor changes are welcome and expected. For significant scope changes, we discuss the impact on timeline and budget before proceeding. Our sprint-based approach makes it easy to accommodate reasonable adjustments.

We use a mix of email, video calls (weekly progress meetings), and project management tools (Basecamp, Trello, or Slack — your choice). You get direct access to the developers, not just account managers.

All packages include free post-launch support: 30 days for Starter, 90 days for Professional, and 6 months for Enterprise. Support includes bug fixes, minor adjustments, and technical questions.

Yes. After your free support period, we offer flexible monthly maintenance plans with dedicated hours for updates, bug fixes, new features, and technical consultation. Cancel anytime.

During business hours (Mon-Fri, 9am-6pm PKT), we respond within 2 hours. Enterprise clients with 24/7 SLA get responses within 30 minutes. WhatsApp is the fastest channel with typical responses in 15 minutes.

We guarantee compatibility with future Shopware updates. If your plugin breaks due to a Shopware update, we fix it for free as long as you have an active support plan or your free support period is still active.

We offer a 30-day money-back guarantee on all products and plugins. If our product does not meet your expectations, contact us within 30 days for a full refund. No questions asked. For services, refunds are prorated based on work completed.

Yes. All clients receive proper invoices with company details, tax information (if applicable), and detailed line items. Invoices are provided in PDF format and can be customized for your accounting requirements.

You can cancel monthly services (like Google Ads management) at any time with no penalty. You will be charged for the current month, and no future charges will occur. No refunds for the already-paid current month.